Canada's Wonderland

It is important that Canada's Wonderland hires employees with specific character traits that mirror our operating philosophy built around our four cornerstones that are bound by INTEGRITY.

Character traits are developed over a long period of time and are what makes a person who they are; they are not trained. The people we hire will be honest, polite, and take pride in their achievements. They will have the desire to work on a team and be interested in learning. The people we hire will want to work hard and have fun at the same time. They will be friendly and care about people. If this is who you are, then we encourage you to apply for a seasonal job with us.

Canada's Wonderland receives over 18,000 applications for seasonal employment each year. We have 4,000 positions to fill and have a stringent screening process in place to select and hire only those candidates who demonstrate they have the kind of character we are looking for.

All applications are individually screened and only those qualified will be granted an opportunity to move on to the interview stage of our process. Candidates who submit an application online will receive an automated email response that indicates their application has been successfully transmitted. If you do not receive an email contact our office directly.

A job application is a legal document and should therefore, be completed with care. Applications that are sloppy, incomplete or use unprofessional language will not be successful in moving on to the interview stage.

Before submitting your application, we recommend that you read it carefully and check the following:

• The application is filled out completely.
• There are no spelling errors.
• Slang language is not used in responses that leave space for detail.
• Full sentences are used where possible.
• The responses are honest; you will be signing the document.

• Be on time. Five or ten minutes early is about right!
• Dress to impress; athletic attire is not recommended. Also, lose the hat!
• Don't chew gum.
• Be neat, clean and well groomed.
• Smile and make eye contact with your interviewer(s).
• Use a good handshake either at the beginning or end of the interview.
• Use good posture; slouching does not make a positive impression!
• Be polite, honest and sincere.
• Show interest in the job and our company by asking questions.

The Interview Process

• Involves two steps for all seasonal positions, often done on the same day
  • Pre-screen interview with a Recruiter from Human Resources
  • Department interview with a member of the Management team
• In most cases, the candidate will be notified at the time of the pre-screen interview whether or not they will move on to the next interview. Also in most cases the candidate will find out the day of their department interview if they are successful or not. For more specialized roles the department will interview all candidates prior to making any decisions. In this case, successful candidates will be contacted within two weeks. Examples where this would be the case are in the Marketing, Finance, Maintenance, Human Resources, Loss Prevention, Systems, Group Sales and Distribution departments.
• Many departments conduct group interviews with several candidates at one time. We are looking for people who are outgoing, friendly and comfortable interacting with other people.
• A basic math test is required for all positions requiring cash handling or other calculations on the job.
• Be prepared to discuss examples from your past (previous jobs, school, volunteer work, clubs etc.) when responding to questions. Practice ahead of time!

Canada's Wonderland offers a great work experience in a unique atmosphere and we are serious about the role that our employees play in entertaining our guests. Some of the expectations we have of our employees are:

• Work safely and honestly
• Arrive for work on time
• Adhere to our Appearance Standards
• Keep the Park impeccably clean; even picking up and disposing of debris that is not yours
• Be polite and courteous with Guests and fellow Employees
• Take pride in your job

The personal appearance of our employees is very important to our overall image. To our guests, the employees are Canada's Wonderland. Below is a brief overview of our appearance standards. Employees seeking medical or religious accommodation should speak with a member of the Human Resources Division.

• extreme hair styles / unnatural colour / beads are not permitted
• beards are not permitted; facial hair must be clean shaven daily
• earrings are permitted for women only; one per ear lobe – size specification applies
• visible tattoos and visible body piercing are not permitted
• hair length for males must be above the top of the shirt collar
• nails must be shorter than one fourth inch from your fingertips / polish must be subtle
• employees will wear their own footwear; flat soled, black or other dark colour with minimal writing (note: white athletic shoes are not permitted)
• most employees will be required to purchase a uniform shirt at cost
• employees will wear their own pants (details on requirements will be provided at the time of hire)

Canada's Wonderland is committed to providing a safe and fun atmosphere for all of our employees. It is our belief that every employee of Canada's Wonderland should be treated fairly and deserves our respect. We strive to consistently deliver to all employees:

• a legislatively compliant and safe work experience
• professional and thorough training
• fair treatment and supervision
• open-door communication
• opportunity for advancement
• recognition for a "job well done"
• formal performance feedback
• employment extras

1. What happens after I submit an application?

All on-line applicants will receive an automated response which indicates their application has been received. Candidates that are selected for an interview will be contacted either by email or telephone. The Human Resources team carefully reviews every application on a daily basis and only qualified candidates will be contacted for an interview.

2. What is the minimum age requirement to work at the Park?

You must be at least 15 years of age or older to apply (many positions have alternate age requirements - look at the job description for details).

3. What happens if I submit an application and I am currently 14 years of age but will be turning 15 before September?

Human Resources will put your application on hold until you turn 15 years of age. You may be contacted at that time ONLY if positions are still available.

4. I have been asked to come in for an interview, what do I need to bring with me?

Candidates should bring photo identification to gain access through Security Post II. Should a position be offered, you may want to bring your Social Insurance Card as well. A Human Resources Representative will let you know if a resume is required for the interview.

5. I am an out-of-town applicant; does Canada's Wonderland provide any accommodations?

No, unfortunately we do not make any housing accommodations or travel arrangements.

6. Should I submit more than one application form if I am interested in more than three positions?

No, list ONLY the top three positions you would like to be considered for. All subsequent application forms will not be considered.

7. I worked at Canada's Wonderland previously and I would like to come back. How do I apply?

All Re-hire applicants must complete a current application. You must also provide your employee number on the application. If you can not remember your employee number enter "0" in the on-line application field. First consideration is given to rehire applicants from the previous season that apply before January 1st of the current year.

8. Does Canada's Wonderland offer Post Secondary Co-operative placements?

Absolutely! The Park prides itself on employing students that are seeking hands-on career-related skills as a part of a co-op work term. Many positions are posted as co-op placements through school program coordinators; however, any position can be a co-op placement provided the school approves it ahead of time.

The hands-on work experience you get at Wonderland is second to none. Build your skills with the best and your resume will speak for itself!

Here are some of the unique 'Employment Extras' only Wonderland can offer!

• Fun work environment
• Flexible work schedules
• Post Secondary cooperative placements
• Transferable skills
• Diverse skills training for many careers
• Premium pay rates
• Opportunities for advancement
• Management opportunities
• Management training programs
• Short term 'weekday only' opportunities
• Earn complimentary tickets to Wonderland for family and friends
• Unlimited use of the Park (off-duty)
• Free admission programs to over 100 Ontario Attractions
• Employee activities and special events all summer
• Planned sporting events
• Discounts on Park merchandise
• Discounted employee cafeteria
• Free employee parking
• Discounted Go Bus tickets
• Fun work environment

Canada's Wonderland is located north of Toronto at the intersection of Highway 400 and Major Mackenzie Drive in the region of Vaughan.

To get to Canada's Wonderland by car, take Highway 400 North to Major Mackenzie Drive. Take Major Mackenzie East to Jane Street, turn left at Jane Street and go North to the Canada's Wonderland Service and Administration entrance (first left). Follow this roadway to the employee parking area. Park your vehicle and enter at the Security Post located in the southeast corner of the employee parking lot.

Canada's Wonderland provides free parking for applicants and employees.

Note: Please remember to bring photo identification to enter through Security Post II. You will not be permitted to gain access to the Human Resources Centre without proper identification.